With the introduction of computerized provider order entry, electronic medication administration records and closed loop medication administration in our region, the Pharmacy Directors knew we needed a strategy to address medication order verification around the clock – 24/7. We wanted a shared service since our region has many hospital pharmacies that were not open 7 days per week. Northwest Telepharmacy was a key partner in our solution. The Northwest Telepharmacy team took the time to understand our needs and offer solutions that were mindful of medication safety and our fiscal accountability.
North West Telepharmacy representatives continue to be responsive to our issues and work collaboratively with us. We meet quarterly to discuss efficiencies in workflow and standards of practice. We have established hand-off procedures to ensure communication carries over from one shift to the next. Northwest Telepharmacy continues to be a leader in remote pharmacy services.
Director of Pharmacy, Manager of Chemo/IV Infusion Clinic,
Woodstock General Hospital