About NTS

Who We Are

North West Telepharmacy Solutions (NTS), also known as NTS Virtual Health Solutions, is a banner of the Health Products and Services Group of The North West Company (NWC). North West Telepharmacy Solutions currently employs over 150 clinical pharmacists to provide cognitive services to more than 60 healthcare facilities.

North West Telepharmacy Solutions (NTS) was formed to address the significant shortage of pharmacists for hospitals in remote communities within Canada. Telepharmacy care for hospital patients has been a very exciting development in Canada since its inception in 2004. This model of pharmacy services was developed and initially implemented at a small northern Ontario hospital. The hospital consisted of 40 acute care beds including 2 nursing stations in remote fly‐in Native communities. Since then, NTS has expanded and now provides remote pharmacy services to over 60 facilities, ranging in size from outpatient family health teams to hospitals exceeding 400 beds and employs over 100 hospital trained pharmacists. Individuals requiring specialized pharmacist services are also able to benefit from our services by contacting us directly through our platform.

What We Do

We work to provide complete pharmacist services directly to patients and to any healthcare facility regardless of location, time and size.

Why Choose Us?

North West Telepharmacy Solutions (NTS) currently employs over 150 clinical pharmacists to provide cognitive services to more than 60 healthcare facilities. The cumulative experience of the NTS team of Pharmacists exceeds 700 years of relevant clinical practice. Many of our pharmacists have hospital residencies and several pharmacists have a Pharm D designation. The Pharmacists have more than 400 publications in peer review journals to their names.

Being the primary telepharmacy provider in Canada for more than 10 years, NTS understands the current environment for hospital pharmacy services in both remote and urban located hospitals across the country and the world. NTS has been able to connect strong hospital-trained pharmacists from large urban areas to provide telepharmacy services to remote locations. These hospital sites either have no on-site pharmacists or not enough on-site pharmacists to provide a complete clinical pharmacy program.

NTS is able to provide not only pharmacy services for order review, but also comprehensive policy and procedure reviews, clinical services such as antimicrobial stewardship programs, and technology innovations.