Publications & Posters

North West Telepharmacy Solutions’ (NTS) research measures the impact and acceptance of innovative, technology-based patient care initiatives. Our research focuses on quality and safety programs and services deemed vital to the practice of pharmacy and patient care in Canadian health facilities. Our research goals include engagement with experienced researchers in health care institutions and translation of knowledge gained through our research via publications and presentations to improve patient health care outcomes and decrease health care costs.

ONGOING PROJECTS

A Remote Pharmacist-led Medication Management Program in Collaboration with Patients, and Community Pharmacists to Support the Care of People with Diabetes in an Indigenous Community

Publications

Newman P, Dhaliwall S, Polyakova O, McDonald K

Pharmacist Distribution, Clinical, and Management Services:  A Survey of Small Hospitals in Canada Supported by Telepharmacy Services. Can J Hosp Pharm. 2020; 74(3): p256-68

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Newman P, Dhaliwall S, Bains S, Polyakova O, McDonald K

Patient satisfaction with a pharmacist-led best possible medication discharge plan via tele-robot in a remote and rural community hospital. Canadian Journal of Rural Medicine. Oct 2021; VOL. 26, NO.4: P151-159.

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Canadian Healthcare Technology

Renfrew reduces compounding errors using IV workflow technology. Canadian Healthcare Technology. March 2018; VOL. 23, NO. 2: Page 8

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Agar R

Centralized medication order management improves patient safety. Canadian Healthcare Technology. Oct 2015; VOL. 20, NO. 7: Page 4

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Agar R

Telepharmacy supports synchronized eMAR, BMV and 24-7 services. Canadian Healthcare Technology. Oct 2014; VOL. 19, NO. 7: Page 4

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Dhaliwall S, Thompson J

Telepharmacy helps Ontario community hospital provide 24/7 services. Canadian Healthcare Technology. Nov/Dec 2013; VOL. 18, NO. 8: Page 6

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McDonald K

Practice Spotlight: A Telepharmacy Model of Care for Hospitals. Canadian Journal of Hospital Pharmacy. 2009; 62(6):510-511

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Posters

Newman P, Chang F, Dhaliwall S, Chan D, McDonald K

Telepharmacist-led Opioid Stewardship Program for Patients With Chronic Non-Cancer Pain in a Remote and Rural Family Health Team. Poster presented at the CSHP Together Conference in Banff, Alberta, March 11, 2023. 

North West Telepharmacy Solutions, University of Waterloo School of Pharmacy

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Newman P, Polyakova O, Dhaliwall S, McDonald K

Expression of Burnout Symptoms in Pharmacists Who Provide Telepharmacy Services in Canada. Poster presented at the CSHP Together Conference in Toronto, Ontario, Feb 4th 2022

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Newman P, Dhaliwall S, Bains S, Polyakova O, Ogilvie-Pinter K, McDonald K

Patients Support a Pharmacist-led Best Possible Medication Discharge Plan (BPMDP) in a Remote and Rural Community Hospital. Poster presented at Canadian Society of Hospital Pharmacy Professional Practice Conference. Feb 2, 2020 Toronto

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Newman P, Dhaliwall S, Polyakova O, McDonald K

Pharmacy Clinical and Management Services: A Survey of Small Hospitals in Canada. Poster presented at Canadian Society of Hospital Pharmacy Professional Practice Conference. February 2, 2020 Toronto

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Newman P, McDonald K, Ruhland L, Polyakova O, Dhaliwall S

Telepharmacist-Led Warfarin Program: A Prospective Cohort Study in Rural and Remote Underserviced Communities. Poster presented at Canadian Society of Hospital Pharmacy Professional Practice Conference. Feb 2, 2020 Toronto

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Ginson Duke S, Newman P, Dhaliwall S, McDonald K.

British Columbia Telehealth Pharmacists Electronic Adverse Drug Reaction Reporting to Health Canada. Poster Presented at PXP Pharmacy Experience June 3, 2019 Toronto, ON

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Newman P, Chan D, Polyakova O, Dhaliwall S, McDonald K

Pharmacist Medication Reviews via Videoconference:  A Prospective Cohort Pilot Study in Remote and Rural Underserviced Communities.  Poster presented at CADTH Symposium April 12, 2019, Edmonton, Alberta

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Wong A, Newman P, Polyakova O, Howitt P, McDonald K

Identification and Classification of Drug-Related Problems by Remote Pharmacists in a Community Hospital. Poster presented at: CSHP Banff Seminar; March 2019; Banff AB. Accessed March 16, 2019

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Newman P, Chan D, Polyakova O, Dhaliwall S, McDonald K.

Pharmacist Medication Reviews via Videoconference: A Prospective Cohort Pilot Study in Remote and Rural Underserviced Communities. Poster presented at: CSHP PPC Conference; February, 2019; Toronto, ON. Accessed February 4, 2019

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Newman P,Ruhland L, Polyakova O, Adams C, Dhaliwall S, McDonald K.

Telepharmacist Medication Order Review: A Prospective Observational Study in Ontario Health Systems. Poster presented at: CSHP PPC Conference; February, 2019; Toronto, ON. Accessed February 3, 2019

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Prech P, Newman P, Vieira Cabral F, Verhagen K, Dhaliwall S, McDonald, K

Pharmacist Review of Computer Prescriber Medication Order Entry in Hospitals: A Prospective Observational Study of Pharmacist Interventions. Poster presented at: CSHP PPC Conference; February, 2019; Toronto, ON. Accessed February 3, 2019

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Chu C, Newman P,Vanstone G, Sever L, Dhaliwall S, McDonald K.

The Impact of Pharmacist Medication Management on 30-Day Hospital Re-admission Rates as a Member of a Rapid Response Transitional Team. Poster presented at: CSHP PPC Conference; February, 2019; Toronto, ON. Accessed February 3, 2019

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Ginson Duke S, McDonald K.

Electronic Adverse Drug Reaction Reporting By British Columbia Telehealth Pharmacist. Poster presented at: PC AGM; November 2018

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​Prech P.

Study on the Need for Pharmacist Review of Drug Orders in a CPOE Environment. Poster presented at: 5th German Congress on Patient Safety with Medication Therapy; October, 2018; Berlin, Germany. Accessed October 19, 2018

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McDonald K, Lambert N

3-year Review of a Remote Pharmacist-Directed Warfarin Service. Poster presented at: 5th Annual Quality Forum; February, 2016; Vancouver, Canada. Accessed February, 2016

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​McDonald K, Lambert N.

Telepharmacy Model Supporting 24/7 Pharmacist Medication Order Review in Community Hospitals. Poster Presented at: 5th Annual Quality Forum; February, 2016; Vancouver, Canada. Accessed February, 2016

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Dhaliwall S, Kuiack J, Malinowski J, McDonald K.

Telepharmacy Support of an Antimicrobial Stewardship Program in a Small Rural Acute Care Hospital. Poster presented at: CSHP PPC; February, 2015; Toronto, ON. Accessed February, 2015

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